Victoria Dixey
Senior Claims Administrator


 
 
Career
2002 – 2003  Budget Insurance
(Renewal Advisor) 
2003 – 2004  Royal Sun Alliance
(Customer Manager) 
2005 – 2006  Legal and General
(Claims Handler) 
2006 – 2008  Willis
(Local Compliance Officer / Senior Claims Technician) 
2008 – 2009  Newline Underwriting Management Ltd
(Compliance Assistant) 
2009 – 2011  Acumus Insurance Brokers
(Claims Manager) 
2011- Date  DCS Claims
(Senior Claims Administrator) 

 

Additional information

  • Victoria has a number of qualifications including the Chartered Insurance Institute Certificate specialising in claims, and is qualified to transact business within Lloyds. She continues to study towards her CII Diploma. Victoria is also a member of the Institute of Risk Management & a qualified Risk Practitioner.

Relevant Experience/Expertise

  • Victoria has over 7 years specific claims handling experience with a varied background having worked for both national insurers & global brokers as a Senior Claims Handler.
  • Victoria has experience handling claims for national & international accounts involving motor, property and EL & PL exposures.
  • Victoria has dealt with claims for clients from both the private and public sector including large councils & housing associations.
  • Victoria has experience dealing with senior people within client organisations both remotely and via face to face meetings which have included staff training, large loss reviews and renewal/new business tenders.
  • As well as researching and applying new case law as & where required, Victoria enjoys keeping up to date with legal & regulatory matters.
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