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| 2004 - 2005 |
RBSG Credit Card Operations (Customer Service Advisor) |
| 2005 - 2006 |
Gap Year spent travelling Australia, Canada & New York |
| 2006 - 2007 |
Norwich Union Commercial Property Claims (Personal Incident Manager) |
| 2007 - 2011 |
Aviva (Senior Claims Advisor) |
| 2011 - Present |
Devonshire Claims Services Ltd |
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- Nikki passed the first module of her CII exams in June 2009.
- Knowledge of Excel, Word, Internet.
- Enjoys going to the cinema and socialising with friends.
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- Nikki works within the Liability & Property Team as a Senior Claims Administrator dealing with high value and complex property referral losses.
- Nikki has often dealt with claims from first notification to final settlement.
- Nikki is confident when dealing with policy wordings and applying the correct conditions and endorsements where necessary.
- She has experience in managing clams from policyholders, such as property owners, contract works, leisure and wellbeing, retail and wholesale.
- Nikki regularly liaises with loss adjusters, policyholders and suppliers to negotiate a fair and reasonable settlement.
- Nikki has the drive and enthusiasm to deal with claims efficiently, to make the right decisions and pay the right claims at the right time.
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