Lorraine Hayward
Senior Claims Administrator



 
 
Career
   
1989-2001 CNA Re UK
2002-2007 Tawa Management
2008-2009 Ace European Group
2009-Present Devonshire Claims Services Ltd
   

 

Additional information

  • Lorraine has completed the CII Certificate / LLMIT (Lloyds & London Market Test) and is currently studying towards the ACII qualification.
  • Member of the CII, ILU and the CII Claims Faculty.
  • Was responsible for handling WTC Claims (All classes) on a $100-150m portfolio of losses in a lead and follow capacity, this included the setting of IBNR’s in order to determine ultimate exposure.
  • Nearly 20 years experience in dealing with most classes of business

Relevant Experience/Expertise

  • Experience handling Professional Lines claims, with a particular emphasis on Lawyers E&O and Medical Malpractice claims emanating from North America and Europe, from first advice to settlement
  • Fully conversant with compliance to FSA / SOX controls and was heavily involved in setting-up a claims Internal Audit process for a large Insurance run-off.
  • Over 15 years experience of CLASS and has more recently handled claims through ECF.
  • Experience in instructing counsel, giving deposition and attending arbitration
Home   |     About Us   |     Our Team   |     Our Services   |     New Claim Notification   |     Contact Us   |     C~View Extranet