Portfolio Management
Whether a start-up insurer looking
for claims support or an existing business with
need for specialist assistance, DCS can compliment
your existing claims administration arrangements.
Our claims
system is Internet based, enabling clients
‘live’ reference to their claims
records and statistics.
We act for each client under a
delegated authority, which is tailored to the
clients’ specific requirements and is
formalised by contractual arrangement. The contract
confirms the scope of the agreement and gives
the assurance that all information held by us
on behalf of the clients will be treated with
utmost confidentiality. The diversity of our
client base does, however, give us greater information
regarding any claims
trends that may develop, enabling us to
warn underwriters at an early stage of any areas
of concern within a specific class or profession
without divulging any specific client sensitive
information.
Our main objective is to administer
claims “in-house” as far as possible
thereby minimising the use of external representatives.
We recognise however that by its nature, liability
business can be litigious and we have therefore
established a panel of tried and trusted solicitors
and adjusters to assist in our investigations
where appropriate.
To ensure quality of service is
maintained, we require all panel firms to annually
re-sign our DCS Service Standards Agreement,
a copy of which is available on request.
Clients that have used DCS for
Portfolio Claims Management include:
- Beazley Syndicate 623
- Mitsui Syndicate 3210
- Arch Insurance (Europe)
Ltd
- Lexington Insurance Company
- Kiln Syndicate 510
- NCG Professional Risks
For further information
regarding our services in this field please
click here.
DCS
5th Floor
Minster House
42 Mincing Lane
London EC3R 7AE
tel:
0870 839 0839
fax:
0870 839 0939
email
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