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Portfolio ManagementWhether a start-up insurer looking for claims support or an existing business with need for specialist assistance, DCS can compliment your existing claims administration arrangements. Our claims system is Internet based, enabling clients ‘live’ reference to their claims records and statistics. We act for each client under a delegated authority, which is tailored to the clients’ specific requirements and is formalised by contractual arrangement. The contract confirms the scope of the agreement and gives the assurance that all information held by us on behalf of the clients will be treated with utmost confidentiality. The diversity of our client base does, however, give us greater information regarding any claims trends that may develop, enabling us to warn underwriters at an early stage of any areas of concern within a specific class or profession without divulging any specific client sensitive information. Our main objective is to administer claims “in-house” as far as possible thereby minimising the use of external representatives. We recognise however that by its nature, liability business can be litigious and we have therefore established a panel of tried and trusted solicitors and adjusters to assist in our investigations where appropriate. To ensure quality of service is maintained, we require all panel firms to annually re-sign our DCS Service Standards Agreement, a copy of which is available on request. Clients that have used DCS for Portfolio Claims Management include:
For further information regarding our services in this field please click here. |
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