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DCS understand the importance of accurate cost projections for budgeting purposes and have therefore established a flexible charging structure to suit the client’s needs.

Accurate claims costs are also essential. We therefore closely monitor any professionals instructed to assist in the investigation process. Over the years we have developed relationships with the majority of leading advisors within the insurance industry and have created a specialist panel of solicitors and adjusters in order to ensure the most suitable firm is used at the most competitive cost.

We are extremely flexible in our pricing structure and will tailor our cost to the individual clients’ requirements. Our most common pricing structure is based on a cost per claim, as this enables our clients to accurately project the likely claims costs at any time, giving more certainty when finalising budgets. Our cost per claim is for full “cradle to grave” handling of a notification from first advice to conclusion and is triggered by the initial notification.

We recognise that some accounts may be more “circumstance intensive” and also therefore have the ability to structure the individual claim cost on certain accounts.

Alternative charging methods we use are single payment retainers based on projected claim numbers (which can be adjusted annually to reflect actual claim numbers), or an hourly rate, which we sub-divide into 10-minute units for greater accuracy of charging.